On a Mission to Redefine Customer Support

TheLoops fundamentally believes SaaS businesses should be designed with a minimum of traditional support. Instead support should operate as a learning engine that improves your product as customers are consuming it. Our aim is to bring product context to support to drive the next order of magnitude of change in operational efficiency.

Infinity

Hard Working, Passionate and Inquisitive

We believe asking questions and learning fosters growth to build great things.  Working at TheLoops means that you have:

A hunger to succeed, to build great products that help customers solve problems never solved before.

Pride of ownership that what you develop, you stand behind. That what you build, you put your name to forever.

An inquisitive curious nature to listen and ask questions, not accepting the status quo but imagining greater possibilities.

A desire to learn by making, iterating quickly, testing propositions and measuring results to map a path to success.

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TheLoops TEAM

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Somya Kapoor

CEO, Co-founder

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Ravi Bulusu

CTO, Co-founder

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Kevin Cox

Head of Marketing

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Stephen Hosemann

Head of Finance

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Rohit Kapoor

Head of Design

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Vincent Pham

Head of Customer Success

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Ajay

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Akhilesh

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Alan

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Dorsa

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Ethan

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Pranav

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Shirley

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Vinayakasai

Investors

See What it Means to Connect Your Support Reps with Product Context Today