Webinars

Future of SupportOps – Increasing Visibility and Efficiency

August 16, 2022

In this webinar Hanis Suhailah of ServiceRocket and Somya Kapoor of TheLoops discuss the importance of having visibility of operations and actionable insight at every customer touch point.

Blueshift Bridges the Gap Between Success, Support and Product with SupportOps

July 13, 2022

Join us to hear Todd Ilberg of Blueshift and Somya Kapoor of TheLoops discuss how to bridge the data and operational gap between Customer Success, Support and Engineering.

Ada Manages Efficient Growth with SupportOps

June 1, 2022

Join TheLoops, Ada and PartnerHero for a discussion on how to harness SupportOps to achieve the next level of efficiency and productivity for scaling efficient growth in today’s market.

How Upstart Uses Intelligent SupportOps to Personalize Support

March 10, 2022

TheLoops discusses why SaaS businesses need a fundamentally different customer support model than traditional legacy software companies.

Tapping Disparate Data for Realtime Support Resolutions

February 22, 2022

Adopting an automated data platform to drive personalization and empathy is critical in today’s support environment, because it empowers companies to stay ahead of rising customer expectations in a highly competitive business environment.

Webinar: TheLoops Intelligent Support Operations

October 18, 2021

Somya Kapoor, CEO & Co-founder of TheLoops, discusses a new model for customer support in the digital age.

Webinar: 4 Must-Haves for Modern SaaS Customer Support

August 18, 2021

TheLoops discusses why SaaS businesses need a fundamentally different customer support model than traditional legacy software companies.