Upstart Uses SupportOps to Personalize Customer Engagement


Discover How TheLoops Increases Customer Lifetime Value for Upstart

Listen to CX leaders discuss the strategy of using contextualized data to personalize the support experience. Rahul Bhat of Upstart, Somya Kapoor of TheLoops, and John Ragsdale of TSIA discuss how personalization and empathy can add to the customer lifetime value.

In this webinar, you will learn how Upstart, a leading AI lending platform, uses intelligent SupportOps. Discover how TheLoops has contributed to their product-led growth strategy as well as achieved incredible efficiencies.

Length: 45 minutes

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Presented By:

John Ragsdale

Distinguished Researcher, Vice President of Technology Ecosystems, TSIA

Somya Kapoor

CEO and Co-founder of TheLoops

Rahul Bhat

Head of Engineering, Upstart