On-Demand WebinarTapping Disparate Data for Realtime Support Resolutions

Somya Kapoor
CEO and Co-founder

Overview

Learn How to Personalize Support with an Automated Data Platform

Adopting an automated data platform to drive personalization and empathy empowers companies to stay ahead of rising customer expectations in a highly competitive environment. Speaker Somya Kapoor, Co-Founder and CEO of TheLoops, covers:

  • How to improve the quality of customer engagements
  • How contextualized data increases the speed of support resolutions
  • How TheLoops drives realtime insights, improving efficiencies and effectiveness
  • Case studies on how companies are using TheLoops

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About the speakers

Somya Kapoor

CEO and Co-founder at TheLoops

Somya’s experience spans from building ML and predictive analytics products to product go-to-market at leading companies SAP, ServiceNow and other customer service startups. Her company TheLoops is transforming support operations for modern SaaS businesses. She has been working within the space for 15+ years.