TheLoops Intelligent SupportOps Use Cases Overview


Discover the Most Popular Use Cases for Starting with TheLoops

TheLoops is an automated support data platform.  It brings context to the entire customer journey for manager and agents alike with user, operational and customer data. The most popular use cases for getting started with TheLoops include:

  • Creating visibility across your operations with dashboards for agent performance, process efficiency, customer sentiment, impact analysis and much.
  • Super powering your frontline agents with product and customer knowledge to deliver realtime resolutions inside the tools they are already using.

This short overview gives you a quick understanding of TheLoops most popular use cases.