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Solution BriefUsing AI to Deliver Frictionless Support Experiences


How to Architect a Frictionless Support Experience

TheLoops makes taking the friction out of your support experience possible with a built-in frame work that transforms your support experience with data and AI throughout. TheLoops framework for creating reduced effort resolutions includes:

  • Personalizing the Support Experience
  • Next Issue Prediction and Avoidance
  • Identifying Customer Sentiment and Empathizing
  • Empowering Agents to Solve Issues on Their Own

Learn how in this short solution overview.

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