How to Architect a Frictionless Support Experience
TheLoops makes taking the friction out of your support experience possible with a built-in frame work that transforms your support experience with data and AI throughout. TheLoops framework for creating reduced effort resolutions includes:
- Personalizing the Support Experience
- Next Issue Prediction and Avoidance
- Identifying Customer Sentiment and Empathizing
- Empowering Agents to Solve Issues on Their Own
Learn how in this short solution overview.