Tapping Disparate Data for Real-time Support Resolutions

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Adopting an automated data platform to drive personalization and empathy is critical in today’s support environment, because it empowers companies to stay ahead of rising customer expectations in a highly competitive business environment. In this 20 minute webinar we’ll look at:

  • How to improve the quality of customer engagements
  • How contextualized data increases the speed of support resolutions
  • How TheLoops drives real-time insights, improving efficiencies and effectiveness
  • Case studies on how companies are using TheLoops

Presented by TheLoops Co-Founder and CEO, Somya Kapoor, this presentation is full of information on how to get ahead, and stay ahead, when it comes to delivering outstanding customer support.

 

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Speakers:

Somya Kapoor

CEO and Co-founder of TheLoops