TheLoops Driving Efficient Growth
SaaS companies are surrounded with a wealth of data that is valuable when applied to customer SupportOps. Intelligent SupportOps give you realtime insights from CRM, product usage, ticketing and bug tracking systems. This is critical for understanding customer sentiment, agent effort and resolution efficiency at a ticket or customer account level in order to make data-driven decisions in terms of predicting churn and retaining customers. Intelligent SupportOps converts data into actionable insights so you can grow efficiently.