Unified Support Data Platform

TheLoops is the only platform that contextualizes product feature data, operational data and customer data for use in support and collaboration platforms. TheLoops transforms the support experience, enabling agents to make decisions faster and deliver modern support with real-time access to operational customer product feature data.

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Amazon CloudWatch

Application and infrastructure monitoring.

RedShift

Amazon RedShift

Cloud data warehouse.

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Amplitude

Product analytics.

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Confluence

Knowledge and collaboration workspace.

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Datadog

Cloud monitoring.

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Drift

Conversational marketing and sales tools.

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Elastic

Enterprise search.

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Freshdesk

Customer service and helpdesk platform.

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Fullstory

Digital experience analytics.

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Google BigQuery

Cloud data warehouse.

Hubspot

HubSpot

CRM platform.

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Intercom

Customer communications platform.

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Jira

Issue tracking and agile project management platform.

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Kong

Cloud API management and microservice connectivity.

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LogDNA

Log management.

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Microsoft Teams

Business communications platform.

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PagerDuty

Operations and visibility platform.

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Pendo

Digital product analytics.

salesforce

Salesforce

Customer relations and service management platform.

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SDK

Application and data integration.

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Slack

Team messaging.

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Segment

Customer data platform.

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Sentry

Application monitoring.

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Splunk

Machine data platform.

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Sumo Logic

Machine data analytics.

walkme

WalkMe

Digital adoption platform.

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WebCrawler

Internet search.

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Webhooks

Web application custom callbacks.

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Zendesk

Customer service platform.