AI isn’t just a tool—it’s the new coworker, and it’s here to stay.

But how can Support leaders navigate the balancing act of deploying cutting-edge technology, upskilling their teams, and rethinking CX operations altogether? Watch the recap of an insightful discussion with Kenji Hayward from Front and Mariena Quintanilla from Mellonhead, where we explored:

• What to expect as AI becomes integral to support teams.

• Practical strategies to get started and scale successfully.

• How to lead your teams through this transformative era.

Whether you’re just starting your AI journey or looking to optimize, this session replay will leave you with actionable takeaways to thrive in the new age of AI-driven support.