A Defining Moment For CX
Meet Our Leaders
CEO and Co-founder
Somya’s experience spans building ML and predictive analytics products to product go-to-market; this was at SAP and ServiceNow. At ServiceNow, she led expanding the ITSM portfolio to include an AI/ML strategy that included release planning and revenue management. At her previous startup, she was responsible for building an autonomous service desk solution which empower users without the use of service tickets. She is a recurring author for several publications and a speaker at numerous Enterprise Software conferences. She has been working within the space for more than 15 years.
CTO and Co-founder
Ravi is an innovative engineer with extensive expertise in the design and development of distributed computing, realtime analytics and high availability products. TheLoops is Ravi’s sixth start-up. His previous roles include CTO and Head of Engineering at Aisera, Chief Architect at Caspida (acquired by Splunk) and Senior Staff Engineer at VMware. Ravi holds numerous patents including “Dual-path distributed architecture for network security analysis” and “Enterprise security graph”. Ravi has been working in realtime machine learning for 25+ years.
As Seen In
We are a globally distributed team made up of CX champions. Collectively we pool our talents to help our customers embrace the power of AI.