Intelligent Support Operations for

Product Growth

Support Leaders

Agent Assist

Backlog Management

Trend Identification

SLO Monitoring
& Alerts

Customer Impact
Analysis

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Proactive. Insightful. Contextual.
Your Support Operations Reimagined with TheLoops

50% Faster

Issue Discovery

60% Reduction

In Escalations

45% Reduction

In Cost/Resolution

5X Increase

In Visibility of Operations

Realtime Support Resolutions
Powered by Contextual Data and Predictive Insights

Agent Assist

Upskill Your Support Agents with Product Context

Support Operations

A Mission Control View with Actionable Insights

Save Money

Less process training, reduced escalations and decreased customer churn.

Save Time

Automated issue discovery, documentation and resolution assessment.

Engineering Partnership

Agile process iteration, shared view of revenue-at-risk and accelerated feature development.

Discover the Power of Realtime Support