Supercharge your Support Operations with AI

TheLoops Intelligent Support Operations platform provides visibility, insights and automations across your support stack.

Trusted by the world’s leading SaaS companies

Ada Bloomreach Blueshift Equinix ServiceRocket Upstart UserTesting

See beyond your support stack

TheLoops integrates product signals and customer data so you can understand what's happening outside your support tools without a data scientist.

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Know your
leading indicators

TheLoops Impact Analysis scores every customer interaction based on revenue at risk, sentiment, and product usage so you can make real-time decisions that drive business outcomes.

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Get ahead of escalations

TheLoops Escalation Prediction identifies at-risk tickets before they escalate, enabling your team to deliver proactive support and protect revenue.

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Build your support workflows

TheLoops low-code platform lets you configure processes and automate resolutions without the need of an engineer.

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Upskill your agents

TheLoops Agent Assist & Monitoring delivers insights and context alongside tickets for agents, and detailed agent performance reports and conversation views for managers.

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Get started today

Our library of no-code integrations makes it quick and easy to get started—no technical skills required.

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