Intelligent Support Operations for

Product Growth

Support Leaders

Agent Assist

Backlog Management

Trend Identification

SLO Monitoring
& Alerts

Customer Impact
Analysis

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Proactive. Insightful. Contextual.
Your Support Operations Reimagined with TheLoops

50% Faster

Issue Discovery

60% Reduction

In Escalations

45% Reduction

In Cost/Resolution

5X Increase

In Visibility of Operations

Realtime Support Resolutions
Powered by Contextual Data and Predictive Insights

Agent Assist

Upskill Your Support Agents with Product Context

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Support Operations

A Mission Control View with Actionable Insights

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Save Money

Less process training, reduced escalations and decreased customer churn.

Save Time

Automated issue discovery, documentation and resolution assessment.

Engineering Partnership

Agile process iteration, shared view of revenue-at-risk and accelerated feature development.

Discover the Power of Realtime Support

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