Transform Your CX Operations
TheLoops is an all-in-one Intelligent platform providing actionable insights for CX teams using prediction and GenAI to increase your team’s productivity
Trusted by the world’s leading SaaS companies
Drive Actionable Insights From Your Support Data
Achieve 10x Productivity and Agent Efficiency with GenAI
AutoQA : AI-Driven Quality Assurance With Coaching
Intelligent Routing Delivers Answers, Not Delays
Knowledge That Evolves With Every Interaction
AI That's Available Right Away
1 Hour
It takes 1 hour to connect your data.
1 Day
It takes 1 day to drive insights.
1 Week
It takes 1 week to start predicting.
1 Hour
It takes 1 hour to connect your data.
1 Day
It takes 1 day to drive insights.
1 Week
It takes 1 week to start predicting.
Benefits of TheLoops
Fast
Deployment
Easy To
Use
Helps You
Scale
Enterprise
Grade
Fast
Deployment
Easy To
Use
Helps You
Scale
Enterprise
Grade
500 Hours
Saved Per Month
Before TheLoops, Support managers were spending at least 30 hours per week, 120 hours per month assigning cases, looking at schedules across the board, looking at spreadsheets and queues then manually assigning cases based on who we determined the right agent was. Now we have TheLoops AI assigning and routing cases and simultaneously, AI Agent Copilot is also helping agents work much more efficiently. Combined, we are saving close to 500 hours per month!
Steven Davis
Senior Director of Enterprise Support
Built By A Team of AI Experts
Somya Kapoor and Ravi Bulusu
Founders of TheLoops AI
For the past 20 years, we have been building machine learning solutions across multiple verticals. Ravi himself has 26 patents. When you partner with TheLoops, you are gaining a team who understands just how impactful Support data is—a team who helps you leverage AI to make your data actionable and immediately available to your entire team–Support, Success, Product and Engineering–with very little effort.
TheLoops Protects Your Data
SOC 2 Type 2 Certified
GDPR Compliant
HIPAA Compliant
