Solution Brief

TheLoops Platform: Agentic AI for CX Operations

Overview

Enterprise Ready. Low-Code, No Code. Powerful and Predictive.

TheLoops is an intelligent AI platform that boosts CX team productivity with real-time insights, automation, and predictive analytics. Top brands use TheLoops to:

  • Optimize agent performance with AI Copilot and Support QA
  • Automate workflows for smarter routing and workload management
  • Predict CSAT and proactively address customer issues
  • Drive efficiency with AI-powered search and product feedback analysis

Accelerate CX operations with AI Agents and achieve impact from day one.