Supplier Coordination is one of the agentic skills that enables Digital Coworkers to fully manage critical supplier communications and updates across procurement, logistics, and production in real time — without human intervention.

How it works:

It connects to supplier portals, email threads, ERP data, and messaging channels to detect new updates, delays, or requests. It automatically shares relevant information with internal teams, confirms delivery timelines, and escalates risks before they impact operations.

What it enables:

  • Maintains proactive, real-time supplier communication
  • Reduces delays from missed updates or slow responses
  • Increases visibility into supplier performance and commitments
  • Keeps procurement, operations, and inventory aligned

What This Skill Enables:

Email

Microsoft Outlook

Microsoft Outlook

Gmail

Gmail

CRM

Salesforce

Salesforce

ServiceNow

ServiceNow

Hubspot

Hubspot

ERP

IFS

IFS

Microsoft Dynamics

Microsoft Dynamics

Images

Microsoft Powerpoint

Microsoft Powerpoint

Microsoft Word

Microsoft Word

Collaboration

Slack

Slack

Microsoft Teams

Microsoft Teams

Microsoft Outlook

Microsoft Outlook

Documents

IFS

IFS

Benefits and Outcomes:

  • Prevents production stoppages: Detects at-risk deliveries early and triggers mitigation steps, keeping manufacturing and service schedules intact.
  • Improves supplier reliability: Monitors SLAs and commitments, automatically flagging delays or deviations for immediate resolution.
  • Streamlines cross-team coordination: Shares critical updates instantly with procurement, operations, and field service teams.
  • Boosts supply chain agility: Enables faster decision-making when schedules change, reducing downtime and cost impact.

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