We’re excited to be exhibiting and speaking at this year’s Ai4 event in Las Vegas! Stop by TheLoops’ booth #143 to connect with our team and see how our AI Agents are driving real business outcomes across key operational workflows.
Don’t miss our CEO and Co-founder, Somya Kapoor, as she joins a panel discussion on AI’s evolving role in enterprise operations—bringing practical insights from the front lines of CX innovation.
We’ll also have raffles, demos and of course, Q+A sessions.
Learn More About Our Ai4 Panel Session
Schedule Your Meeting Here
37%
Operational
When we first engaged with TheLoops, we were clear about our vision: support should be viewed as the frontline of customer success. Initially, this frontline data was very siloed. We approached it with the mission of enhancing both efficiency and customer experience.
Christina Augustine
COO
1% to 100%
In less than 90 days of implementing TheLoops, we went went from 1% of tickets QA’d to 100% but that wasn’t all. Our CSAT also jumped up from 4.1% to 4.6%. Automated Quality Assurance from TheLoops helped us really truly see where training could be provided–-and we could dig further into specifics and gaps much quicker at scale.
Monika Aufdermauer
VP, User Success
30%
Reduction In
Escalations
We now have insights in real time, not as a reaction to something that has happened. And our teams are aligned. We all prevent customer churn before it becomes a risk and we’re also able to prioritize as soon as specific account needs attention.
Lakshmi Rao
Sr. Director Technical Success
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