More on Our Topic And Session:
In 2025, the real power of AI will reside in transforming the very engine that drives your business: Support Operations.
Agents, managers, your product team as well as your processes all benefit from real-time insights and optimized workflows.
Join us for a fireside chat with two CX/Support leaders who will discuss 2025 planning and a key theme: how the right AI can be the backbone of your operations, fueling efficiency, reducing agent attrition, and ultimately elevating your entire customer experience.
This discussion will provide ideas on how to align your 2025 support strategy with AI-driven tools.
And spark discussions with your team on how to ensure your business is not just keeping up but leading its way into the future.
Meet our Speakers
Mark McKercher
VP, Global Support
Samantha Bellach
Director of Technical Support