TheLoops is an intelligent support operations platform that transforms the support experience, ensuring customer success is at the heart of digital business. It’s the only platform that brings context to the entire customer journey, contextualizing product feature data, operational data and customer data. These real-time insights and recommendations are delivered to support and engineering, empowering them within the tools they are using. TheLoops collaborative capability keeps learning from resolutions across the organization, providing managers with live visibility into the state of their support operations.
