On-Demand Webinars
AI Agents Explained
AI is moving fast, and so should you.
As a CX leader, staying ahead of the AI curve is crucial. But with so much buzz around terminology, deployment strategies, and what’s needed to integrate AI Agents into your workflows and operations effectively, it’s easy to feel overwhelmed.
Let’s change that. In this on-demand Fireside Chat, we’ll cut through the noise, providing you with clear insights on:
- How to navigate the rapidly evolving AI Agent landscape
- Clarifying the key terminology and what this all really means for CX teams
- Proven strategies for deploying AI Agents faster and more effectively
- How QA is an essential component for both your bots and human agents
- What else you need to know NOW to lead with confidence in the AI era
Get the answers you need and prepare your team to thrive with AI. Fill out the form to receive this content on-demand today.
About the Speakers
Ravi Bulusu
CTO and Co-founder, TheLoops
Ravi is an innovative engineer with extensive expertise in the design and development of distributed computing, realtime analytics and high availability products. TheLoops is Ravi’s sixth start-up. His previous roles include CTO and Head of Engineering at Aisera, Chief Architect at Caspida (acquired by Splunk) and Senior Staff Engineer at VMware. Ravi holds numerous patents including “Dual-path distributed architecture for network security analysis” and “Enterprise security graph”. Ravi has been working in realtime, machine learning for 25+ years.
Matt Dunn
Head of Customer Success and Support, TheLoops
Somya Kapoor
CEO and Co-founder, TheLoops
CEO and Co-founder at TheLoops
Somya’s experience spans from building ML and predictive analytics products to product go-to-market at leading companies SAP, ServiceNow and other customer service startups. Her company TheLoops is transforming support operations for modern SaaS businesses. She has been working within the space for 15+ years.