On-Demand Webinars

Fireside Chat With Declan Ivory+TheLoops

According to Declan Ivory, VP of Global Support at Intercom, Support Operations is being significantly transformed every single day due to the rapid enhancements AI is providing.

Teams who embrace it can benefit from a major competitive advantage across their revenue, retention and reputation.

In fact, during our Fireside Chat with Declan (our best one yet), we heard:

-Declan’s predictions for the year to come

-How Auto QA should be top of mind for every support leader

-How Intercom themselves leverage TheLoops to improve their Support and better align with the product team

And so much more!

If you missed this session live, sign up now for the on-demand version of “How Real-Time Conversational Intelligence Is A Competitive Advantage.”

About the Speakers

Declan Ivory

VP of Customer Support at Intercom

Somya Kapoor

CEO and Co-founder

CEO and Co-founder at TheLoops

Somya’s experience spans from building ML and predictive analytics products to product go-to-market at leading companies SAP, ServiceNow and other customer service startups. Her company TheLoops is transforming support operations for modern SaaS businesses. She has been working within the space for 15+ years.