On-Demand Webinars
Putting The Experience Back In Customer Experience
According to McKinsey, "Current generative AI and other technologies have the potential to automate work activities that absorb 60 to 70 percent of employees’ time today."
With less time spent on monotonous tasks, Support and Success teams can get back to the heart of what customer experience was founded on: positive, memorable interactions that drive and grow customer revenue and loyalty.
If you've been researching and evaluating how to apply AI for your CX org and eliminating friction caused by data silos, sign up for this Fireside chat replay.
About the Speakers
Adrian Brady-Cesana
Founder and Chief Experience Officer
Hosam Hassan
Director of CXT Strategy