Solution Brief

TheLoops AI Agent Copilot

How do you improve and deliver exceptional support, regardless of additional headcount or data resources?

The key to making this low-effort and high impact for your agents and customers alike lies within providing personalized, contextual, real-time guidance to your Support teams. No two interactions are alike, no two resolutions are alike. TheLoops makes productive, personalized, relevant CX seamless for you and your team.

TheLoops AI Agent Copilot helps your agents in a variety of ways.

-Benefit from dynamic recommendations, trending tickets, sentiment, next best recommended actions and more.

-Keep agents aligned on the latest resolutions and insights with real-time case summarizations.

-Generate new knowledge articles with each case closed.

-Access insights right within the workspaces agents know and use day in and day out.

-Resolve complex issues and more.

Download our AI Agent Copilot data sheet to truly understand TheLoops capabilities.