On-Demand WebinarIntro to Intelligent SupportOps with TheLoops

Somya Kapoor
CEO and Co-founder


Learn About a New Support Model for Digital Business

In this video, CX leader Somya Kapoor of TheLoops discusses a new model for customer support in the digital age.

If your customers are connected to your digital product, then your support team should be too with realtime access to user data to facilitate effective, personalized service.

Intelligent SupportOps is how you deliver support for digital products.

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Purple play icon 10 minutes

About the speakers

Somya Kapoor

CEO and Co-founder at TheLoops

Somya’s experience spans from building ML and predictive analytics products to product go-to-market at leading companies SAP, ServiceNow and other customer service startups. Her company TheLoops is transforming support operations for modern SaaS businesses. She has been working within the space for 15+ years.