Pull Reports In Minutes Not Days

TheLoops UI and realtime reporting framework removes the need for a data engineer. Drag and drop functionality lets you build quickly and easily with data from any system you’ve integrated.

Analytics, Alerts And More!

Boost Efficiency With Workflows

Build customizable workflows with cross-platform automations that are helpful in saving your team time. Available for support, backlog, escalation and feature creation to start.
Boost Efficiency With Workflows

Be Proactive With Early Warning Triggers

Out of the box alerts for email and Slack deliver critical information such as SLA breaches. Within TheLoops Platform, alerts direct your attention to anomalies and trends.
Be Proactive With Early Warning Triggers

Understand Cases Better With Scores

Risk score, Attention Score, Impact score–these are just a few of the scores generated by TheLoops AI. Scores are also automated and based on dynamic attributes.
Understand Cases Better With Scores

Resources for Topic Trend Analysis

Genady Rashkovan is one of many happy customers leading a Support team and benefitting from TheLoops AI

Partnering with my peers involves using data to support their goals. Thanks to TheLoops, we’re able to extract data very efficiently and accurately, with minimal guessing. This clarity makes it much easier to take actionable steps aligned with other teams and adjust the roadmap with confidence, knowing that the changes will make a real difference.

Genady Rashkovan

VP of Global Support

See TheLoops In Action

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