Get ahead of escalations
TheLoops Escalation Prediction identifies at-risk tickets before they escalate, enabling your team to deliver proactive support and protect revenue.
Escalation Prediction
Increase customer confidence
Escalations are time consuming and costly, and you risk losing credibility with customers. TheLoops helps you reduce escalations so your customer confidence—and your support budget—can go farther.
Protect revenue proactively
Don’t wait for costly escalations to drive support priority. TheLoops reveals the revenue impact early so you can take a proactive approach.
Keep success
in the loop
TheLoops escalation risk scores gets synced to all your connected tools, enabling your success team to proactively reach out about potential customer issues.
“TheLoops has improved the efficiency of our escalation process and has helped bridge priorities between our Client Success team and Product & Engineering organization by stitching together the data that matters most to each of those teams.”
Director of Global Customer Support
Get started today
Our library of no-code integrations makes it quick and easy to get started—no technical skills required.
