Operations Visibility

See beyond your support stack

TheLoops integrates product signals and customer data so you can understand what's happening outside your support tools without a data scientist.

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support usage

TheLoops Customer 360 dashboards identify which customers you should be paying more attention to, and how to best utilize your agent's time.

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Go beyond manual ticket categories

TheLoops Trend Analysis dashboard identifies trending issues in realtime, before they affect your entire customer base—giving you the opportunity to course correct proactively.

Pull reports in minutes, not days

TheLoops realtime reporting framework removes the need for a data science team. Build reports quickly and easily, pulling data from any system you've connected for reporting that reveals the entire picture, fast.

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“I now have 4X increase in visibility into support operations. I used to have to go to several different systems to run monthly reports. With TheLoops, I can do this in one place.”

Director of Customer Support

Read ServiceRocket's story

Get started today

Our library of no-code integrations makes it quick and easy to get started—no technical skills required.

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