Operations Visibility

See beyond your support stack

TheLoops integrates product signals and customer data so you can understand what's happening outside your support tools without a data scientist.

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Understand
support usage

TheLoops Customer 360 dashboards identify which customers you should be paying more attention to, and how to best utilize your agent's time.

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Go beyond manual ticket categories

TheLoops Trend Analysis dashboard identifies trending issues in realtime, before they affect your entire customer base—giving you the opportunity to course correct proactively.

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Pull reports in minutes, not days

TheLoops realtime reporting framework removes the need for a data science team. Build reports quickly and easily, pulling data from any system you've connected for reporting that reveals the entire picture, fast.

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“I now have 4X increase in visibility into support operations. I used to have to go to several different systems to run monthly reports. With TheLoops, I can do this in one place.”

Director of Customer Support

Read ServiceRocket's story

Get started today

Our library of no-code integrations makes it quick and easy to get started—no technical skills required.

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