AI Search
Ask and it shall appear. Get the answers that you need, right at your fingertips, from multiple data sources within your agent’s workspaces.
70+ connectors out of the box. Available for internal and external use. Centralized information all in one place.
TheLoops AI Search and Ask simplifies complex tasks, speeds up processes, and makes your team more informed whether they’re Agents, Managers or Support Engineers looking for answers and insights.
Use Ask As Your Helper ‘On the Go’
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Get contextual information such as bug reports, product feedback requests, log data, alerts, events and more seamlessly integrated into your resolution process
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Don’t like what’s been recommended or shown? Quickly search for something else
- No need to switch between screens, documents or systems ever again
Boost employee efficiency & reduce support costs.
Ask, Search, Solve—Smarter Support in Seconds!
Level up with Your
AI Agent Copilot With Ask
Studies have shown that on average, Support agents can spend anywhere from 30% to 50% of their time on manual tasks such as toggling between screens, looking for information, summarizing case notes, and so much more.
This creates all kinds of business bottlenecks and hidden costs.
- Agents burnout/cap out at the number of customers they can support
- Problems still persist, such as data lags, escalations, and churn
- Brand perception and CX suffer when the customer has to repeat why they’re reaching out for Support in the first place
This is why TheLoops Advanced AI Agent Copilot, complete with ASK, is your best path forward. Read more about TheLoops AI Agent Copilot on our blog.
Watch your CX and your EX improve by 10x.
Resources To Help You Get Going With AI
45%
Reduction in MTTR
TheLoops widget in Jira provides my agents with insights and recommendations to action on—leading to low effort resolutions that drive productivity. Their AI engine pulls the right knowledge articles for common issues. Searching for documentation is easier since the team does’t have to open documentation separately. This is contextual, immediate, and provides our customers with faster response.
Hanis Khaidir
Director of Support
