CX Transformation With The 3 T’s Of Ticketing

By Loops · 02 February, 2023

There is no silver bullet to transforming your CX org with AI.

Change does take time but as they say, time is money and can also be futile to frictionless CX.

If you’ve ever wondered, “At what point am I ready to utilize AI for CX/support ops?” or, “What do I need in place to implement AI?” the How Now Series is for you.

Our first session is a fireside chat session featuring Craig Stoss, Director of CX Services at PartnerHero, and Somya Kapoor, CEO+Co-Founder of TheLoops entitled, “Beginning Your Personalized and Preventive CX Transformation With The 3 T’s Of Ticketing.”

-Ticket Deflection

-Ticket Enhancement and

-Ticket Avoidance

We’ll provide a framework outlining where each of these corresponds to proactive support, personalized support and preventative support.

Sign up and join us from 10:00 am PST-10:45 am PST on 02/16/2023

There will be a Q+A portion specific to AI for CX transformation, or anything else that you’ve been contemplating, so please bring your questions, too.

Register and reserve your spot here.


To learn more about TheLoops, check out our integrations and platform page here.

Recent Articles

How Customer Experience Teams Can Adopt AI Successfully
This is a high-level recap of TheLoops Fireside Chat series, “AI for CX: Do...

By Loops 31 May, 2024

TheLoops AI and Gainsight: How One Leader Is Combining Both To Align Support and Success
AI is transforming the day to day functions of so many roles especially within Customer...

By Loops 02 May, 2024

Smart Metrics Are The New Standard For CX+Support: Here’s How They’re Measured and Defined 
This blog on smart metrics is a recap from TheLoops Fireside chat conversation with Craig...

By Loops 02 April, 2024