On-Demand Webinar
Resources for SupportOps
Beyond The Bot: AI for CX
Ravi Bulusu
CTO and Co-founder
TheLoops
Santosh Addanki
Senior Director
PayPal
On-Demand Webinar
How Success and Support Leaders Can Get CFO Buy-In for AI
Obtaining CFO Buy In For AI
Ben Saitz
Chief Customer Officer
Netskope
Somya Kapoor
CEO and Co-founder
TheLoops
On-Demand Webinar
Bridging The Data Gap: Aligning Support and Success, No Data Resource Required
Aligning Support and Success Using AI
Somya Kapoor
CEO and Co-founder
TheLoops
Camille Acey
Vice President of Customer Success
Disco
On-Demand Webinar
CX Transformation With The 3 T’s Of Ticketing | AI for CX Ops
AI For CX: Where To Start
Craig Stoss
Senior Operations Manager
Partner Hero
Somya Kapoor
CEO and Co-founder
TheLoops
On-Demand Webinar
Eliminating Customer Journey Friction with Preventive Support
PayPal Case Study
Santosh Addanki
Senior Director
PayPal
John Ragsdale
Distinguished Researcher
TSIA
Somya Kapoor
CEO and Co-founder
TheLoops
Industry Report
TSIA Report: The Current and Future State of Voice and Sentiment Analysis

Solution Brief
Make Sentiment Actionable by Understanding Intent

Solution Brief
The Voice of Service: A Data-Driven Approach to Customer Support

On-Demand Webinar
Raising the Stakes in CX, Eliminating Friction
TSIA Envision Talk
Somya Kapoor
CEO and Co-founder
TheLoops
Ben Saitz
Chief Customer Officer
Netskope
On-Demand Webinar
Using AI-Driven Support Insights to Accelerate Product Adoption and Efficient Operations
Upstart Case Study
Tim Kynoch
Senior Product Support Manager
Upstart Auto Retail
Sudha Bala
Head of Customer Success and Support
TheLoops
Solution Brief
Improve CX and Efficiency with Visibility Across Your Support Operations

Solution Brief
Using AI to Deliver Frictionless Support Experiences

On-Demand Webinar
ServiceRocket Increases Visibility and Efficiency with SupportOps
ServiceRocket Case Study
Hanis Suhailah
Director of Support Services
ServiceRocket
Ravi Bulusu
CTO and Co-founder
TheLoops
Solution Brief
Prioritizing Service Request Queues with AI-Scoring

On-Demand Webinar
Blueshift Bridges the Gap Between Success, Support and Product with SupportOps
Blueshift Case Study
Todd Ilberg
Vice President of Customer Success
Blueshift
Somya Kapoor
CEO and Co-founder
TheLoops
On-Demand Webinar
Ada Manages Efficient Growth with SupportOps
Ada Case Study
Sean Peters
Head Client Success and ACX
Ada
Craig Stoss
Senior Operations Manager
Partner Hero
Somya Kapoor
CEO and Co-founder
TheLoops
Industry Report
TSIA Partner Report: State of Technology 2022

Brochure
TheLoops Intelligent SupportOps Platform Overview

Brochure
TheLoops Intelligent SupportOps Use Cases Overview

White Paper
Delivering Realtime Support Resolutions with TheLoops

On-Demand Webinar
How Upstart Uses SupportOps to Personalize Customer Engagement
Upstart Case Study
Rahul Bhat
Head of Engineering
Upstart
John Ragsdale
Distinguished Researcher
TSIA
Somya Kapoor
CEO and Co-founder
TheLoops
On-Demand Webinar
Tapping Disparate Data for Realtime Support Resolutions
TSIA Summit Talk
Somya Kapoor
CEO and Co-founder
TheLoops
On-Demand Webinar
Intro to Intelligent SupportOps with TheLoops
TheLoops Mini Webinar
Somya Kapoor
CEO and Co-founder
TheLoops
On-Demand Webinar
4 Must-Haves for Modern SaaS Customer Support
TSIA Partner Webinar
John Ragsdale
Distinguished Researcher
TSIA
Somya Kapoor
CEO and Co-founder
TheLoops
White Paper
4 Must-Haves for Modern SaaS Customer Support
